Privacy Policy
StillValley, LLC, is sensitive to privacy concerns of Internet users and wants to make your online experience with us satisfying and safe. This Privacy Policy describes our position regarding the collection and use of information we obtain about persons who visit our Web site. By visiting our Web site, you agree to the practices we describe in this Privacy Policy.
Information Collection
The collection of information about users during visits to this Web site, as described below, is controlled by StillValley, LLC. Questions or complaints about this Privacy Policy or its application can be directed to us in the manner described on the Contact Us page of this Web site.
In general, you can visit this Web site without identifying who you are or revealing any information about yourself. Information collected online can generally be categorized as anonymous or personally identifiable. Anonymous information is information that cannot be connected to the identity of a specific individual. Personally identifiable information is information that specifically identifies a particular user, such as name, address or phone number. An example of anonymous information is the fact that, while this Web site may record the number of visits to a particular page that occur in a given period of time, it does not necessarily tell us the names or other identifying information of every visitor. Many users of this Web site will choose not to provide any personally identifiable information and, therefore, those individuals are anonymous to us and any data collected about their use of this Web site is anonymous information.
Voluntary Information
We collect personally identifiable information when: (i) we respond to your questions to us; (ii) you enter in an Emily & Tony contest; (iii) you register or subscribe to a service; and (iv) you purchase from our Web site. The amount of personally identifiable information that you choose to disclose to us is entirely up to you. The only way we know something about you personally that is not otherwise public information, is if you provide it to us. Your decision regarding how much personally identifiable information you disclose will obviously affect the scope of your use of our Web site. In particular, in order to submit a question or enter our contest you are required to provide certain personally identifiable information. Without such information we will not be able to respond to your questions or enter you in our contest.
If you have elected to provide us with your contact information, we may provide you with service related announcements concerning this Site or contact you regarding your customer service requests or your order. For example, all registered users will receive a welcoming email to confirm their registration. We may also contact you to respond to product questions or concerns that you may express. These types of communications are necessary to serve you, respond to your concerns and to provide the high level of customer service that we offer our customers.
Automatic Anonymous Information
When you surf the Internet, your Internet browser (such as Netscape Navigator or Microsoft Internet Explorer) automatically transmits some information to us every time you access content on our site. Examples of such information include the URL of the Web page you were just on (known as the Refer), the IP (or Internet Protocol) address of the computer you are using, or the browser version you are using to access our site. All of this information is aggregated to measure the number of visits, average time spent on this Web site, pages viewed and similar usage information. We collect this information and use it to measure the use of this Web site and improve the content of this Web site. All of the information that is automatically submitted to us by your browser is considered anonymous information. To the extent we share such information with third parties, it is not traceable to any particular user and will not be used to contact you.
Use of Information Collected
The information you provide may be used to create and deliver to you our newsletters, surveys or other communications containing product and event information, tips or promotions. We may use your personal information to provide you with customized service and use of this Site. We may suggest products that would be of particular interest to you, advise you of new products, inform you of in store events or promotions, and share skin care tips and techniques.
Other companies that place advertising on our site may collect information about you when you view or click on their advertising or content through the use of cookies. Due to the way the Internet technically operates, we cannot control this collection of information. You should contact these advertisers or content providers directly if you have any questions about their collection and use of information about you. It should be noted that anyone placing advertising on our Web site can only collect anonymous information about you unless you actively provide personally identifiable information to them.
We contract with companies or individuals to provide certain services including credit card processing, shipping, data management, product fulfillment, webhosting, email services, etc. We provide these parties with the information needed for them to perform these services. We also communicate with our service providers to confirm that their privacy practices are consistent with ours. In some instances, you may be offered the opportunity to consent to the sharing of your information with a third party such as an event or promotion co-sponsor.
We may be required by law enforcement or judicial authorities to provide personally identifiable information to the appropriate governmental authorities. If requested by law enforcement or judicial authorities, we will provide this information upon receipt of the appropriate documentation. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our Terms of Use.
Reviewing, Revising or Deleting Information Collected
If you choose not to provide personally identifiable information, you can still use most of this Web site. However, you will not be able to utilize aspects of the site that require submission of personally identifiable information. You may review and update personally identifiable information you have provided us.
We reserve the right to contact you if compelled to do so as part of a legal proceeding or if there has been a violation of our Terms and Conditions of Use. We are retaining this right because in limited cases we feel that we may need the right to contact you as a matter of law or regarding matters which will be important to you. These rights do not allow us to contact you to market a new or existing service if you have asked us not to do so, and issuance of these types of communications are rare.
Security
We operate secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary, and only authorized individuals have access to the personally identifiable information provided by our users. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur. Anthony reserves the right to change or update this Privacy Policy at any time by notifying visitors of the existence and location of the new or revised Privacy Policy.
Transfer of Customer Information
Customer lists and information are properly considered assets of a business. Accordingly, if we merge with another entity or if we sell our assets to another entity, our customer lists and information, including personally identifiable information you have provided us, would be included among the assets that would be transferred.
Changes in your Information
You may update your information and preferences by changing them on the website.
Links
This Site may contain links to multiple other websites. Please take notice that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on this Site. Please read the privacy policies of other websites you link to from this Site.
Changes in Policy
We are continually working to make your experience a great one on this Site, and may at times, use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change in the future, we will post the policy changes to our web site. Any new updates of existing policy will supersede the then existing policy. We suggest that you periodically consult this Privacy Policy.